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The First 24 Hours After a Car Accident in Missouri

What to do at the scene, what to wait on, and when to call your agent — written for regular drivers, not claims adjusters.

TL

Troy Lentz

Licensed Insurance Advisor

Nobody plans to sit on the shoulder of I-70 or in a parking lot off 23rd Street exchanging insurance cards. When it happens, your brain is doing two jobs at once: staying safe and trying not to make the situation worse. This is the order I give people when they call me from the scene or later that night.

At the scene

  • Check for injuries. If anyone is hurt, call 911 first. Cars can be replaced. People cannot.
  • Move to a safer spot if the vehicles are drivable and you can do it without creating a second crash. Put on hazards.
  • Call the police when it is more than a parking-lot tap, there is an injury, or the other driver is not cooperative. A report is not bureaucracy. It is a record.
  • Exchange names, phone numbers, license plate, and insurance information. Photograph the other card. Do not rely on memory.
  • Take photos of all vehicles, the road, traffic signals, weather, and anything that might disappear when the tow truck leaves.

Be polite. Do not narrate fault. “I’m so sorry, this was all my fault” feels human in the moment and can get repeated later. “Is everyone okay? Let’s get the information exchanged” is enough.

Uninsured and underinsured motorists are not a footnote here

I wish this were rare. It is not. If the other driver has no insurance, or not enough, your uninsured / underinsured motorist coverage is often what stands between you and a large medical bill. If you have never looked at those limits, do it before you need them. After a crash is a hard time to discover they are sitting at the minimum.

The same day, once you are home

  • Call or text your agent, even if you are not sure you will file. I would rather hear about a scrape the same day than three weeks later when a body shop and a lawyer are already in the mix.
  • Get checked out if you have any pain. Some injuries show up after the adrenaline drops.
  • Write down what you remember while it is fresh: direction of travel, lights, weather, what the other driver said.
  • Do not post a play-by-play on social media. Photos of a crumpled bumper feel harmless and become evidence.
Calling your agent is not the same thing as admitting you want a claim filed. It is getting a clear next step from someone who is not guessing.

When a claim usually makes sense

If there are injuries, airbags, or enough damage that the car needs a shop, we are probably filing. If it is a tiny parking-lot scuff and you are well under your deductible, we can talk through whether it is worth it. There is no prize for filing a claim you do not need, and there is no prize for waiting so long the story gets fuzzy.

This is not legal advice, and every accident has its own facts. If you were in a crash in Missouri or Kansas and you want a calm walkthrough of what your auto policy can do next, reach out. We will start with the basics: is everyone safe, do we have the other driver’s information, and what does your coverage actually say.

This article is general information for families and businesses in Missouri and Kansas. It is not a policy, a quote, or legal advice. Coverage depends on the forms and limits on your declarations page.

Want this applied to your coverage?

Troy can review your auto, home, renters, or life options and tell you what actually matters for your household.

Have Questions About Your Coverage?

Talk with Troy Lentz and the Shield Squad Agency team about your insurance needs.